ISx4 have worked with a medium sized bank on its extensive & complex analytics platform to provide analytics leadership, direction and support through a three pronged process of stabilise, embed & enhance. Our service provides the customer with a bespoke analytics strategy, which we then, critically, deliver upon. It is widely understood to be an exemplar service within the bank and has set the bar for other service delivery vendors to aspire to.
Like many financial services organisations our client has seen strong growth in the demand for analytics functionality.Previous to our engagement the client experienced:
We listened to the customer and created a bespoke analytics readiness review & analytics strategy
We then moved to implement that strategy on 3 fronts
We empowered and enabled the organisation to begin to own, deliver and support basic analytics services with their own team. Whilst providing the “direction of travel headlights” to help bring them to the next level on the analytics maturity model
We developed an Enterprise Analytics Support framework based on three key elements:
Provided Analytics Application Development and Support ensuring the customer maximised the investment in their analytics platform
Put in place an agile framework of on site consultants plus agile low cost off shore resources