Our speciality is analytics and AI services delivery - we enable analytics within your organisation to allow you to derive more detailed insights about your own business.
Read more About ISx4ISx4 will take you on a journey to move your company from Hindsight, through Insight to Foresight.
At ISx4 we offer Insight, Strategy, Solutions, Services & Support through Data Analytics and AI. Our team of specialists are experts in all aspects of analytics and can help with Strategy Creation, Solutions Implementation, Services Delivery and In-Life Support of all Analytics and Generative AI solutions and environments.
Create a business aligned bespoke plan of action to achieve long term analytics benefits
Recommending analytics & AI techniques, tools and technologies to derive customer insight
The provision of experienced SME and technical delivery implementation resources to include both on premise and in the cloud
The In-Life and BAU management and support of AI & analytics solutions and environments
The race to harness the power of AI and analytics is transforming every industry. No longer confined to IT teams, intelligent insights now fuel core business functions—from hyper-personalised marketing campaigns and fraud detection to predictive maintenance and real-time customer retention strategies. AI-driven tools are shaping our daily lives, whether it’s Amazon recommending your next purchase, generative AI streamlining workflows, or voice assistants like Siri evolving into smarter companions. With the rise of the Internet of Things (IoT) and AI-powered automation, this impact will only accelerate.
Yet many organisations remain stuck in siloed, spreadsheet-heavy environments, duplicating data and relying too heavily on IT. Our strategy empowers businesses to move beyond hindsight and insight, toward true foresight. By building a governed data and AI platform, we enable self-service analytics, automate manual processes, and unlock enterprise-wide intelligence—driving growth, innovation, and competitive advantage in an AI-first world.
Many companies struggle to implement agile AI and Analytics solutions under a defined set of requirements. Most companies lack the availability of internal expertise to define and manage this from end to end, so finding a trusted solutions partner is critical.
Key considerations include
Your partner should also take data security as seriously as you do. The big data analytics solutions should be compliant with the rules and regulations specific to your industry. Your partner should be fluent in the specific data security challenges your company faces.
This is where our experience and value add comes into play – we have been there done that and seen the results. That is why we will only provide best practice products solutions advice and guidance. We will challenge your thinking.
The three primary steps to realising the benefit from AI & Analytics are:
The AI & Analytics Journey is summarised as follows:
The first step is an AI & Analytics Readiness Review (ARR). The purpose is to assess where a business unit sits on the AI & Analytics Maturity Model and to investigate and document how AI & analytics can add value. An output of the ARR is an AI & Analytics Roadmap. It documents the plan for delivering real benefit; identifies suitable projects with associated actionable insights and decision points; identifies the skills required and the technology enablement required. The AI & Analytics Delivery phase then follows. The first deliverable is often a Proof-Of-Concept/Value of one the projects identified in the Roadmap.
The AI & Analytics Maturity Model(AMM) is used as a guideline to assess the level of analytics maturity. The AMM provides an overview of the various levels of maturity that exists across all organisations. It does not call out specific techniques but rather sets out the types of analysis organisations perform and the competitive advantage that can be gained from increasing levels of analytical maturity.
AI & Analytics In Life Support has 2 main focus areas:
Once the initial AI & analytics implementation is complete, the project becomes part of the business as usual process. All projects follow a similar cyclical flow known as the AI & Analytics Lifecycle. Unlike other IT projects, AI & analytics projects usually have a shorter lifespan. For example, an analytical model to predict customer churn will typically need modification or refreshing after 12 -18 months (or sooner depending on external factors).
Our AI-powered agents seamlessly handle inquiries from both customers and staff. Using advanced natural language processing, they can provide technical support, deliver product information, and qualify sales leads—quickly and accurately.
A) With Option A, your data stays completely private and secure. The AI Agent only answers questions based on the information you choose to make available—nothing more. Your data is never shared externally or used to train outside models
Access is aligned with your existing folder structures and security settings, so information never leaves its secure location. That means your finance team can safely query financial data in the finance folder, while HR team members can access only HR-specific information. Each team gets powerful insights without compromising confidentiality.
B) Option B connects your AI Agent to the wider world, giving it access to topical and relevant external data to complement and validate your internal content. Similar to ChatGPT, it offers a broad range of functionality and a deep knowledge base.
Because this option allows questions and data to leave your organization, inputs may be used to train the underlying model. In return, your teams gain powerful support for creating professional, customer-facing materials and sourcing timely, relevant content. This makes Option B especially valuable for sales, marketing, delivery, and support teams who need fresh, polished content at speed.
AI Scam Detection protects your customers and empowers your staff with real-time fraud prevention. By analysing live calls, instantly transcribing conversations, and flagging red-alert signals such as urgency or manipulation, it enables smarter, safer interactions. With AI-driven risk scoring, intelligent agent prompts, seamless integration, and full compliance, it helps reduce fraud losses, ensure regulatory adherence, and scale effortlessly across thousands of calls.
The ISx4 AI Agent for Email transforms inbox management by automatically reading and understanding emails using advanced Natural Language Processing. It can extract content and read attachments e.g., personal expense claims or absence notices, it subsequently verifies identity and accuracy, then routes requests through the correct approval process. Thus resulting in faster responses, seamless processing, improved customer experience, and reduced internal costs.
AI-Powered Document Translation delivers fast, accurate translations while preserving tone and context. Using advanced NLP, it extracts text, translates seamlessly, and reinserts it into the original format. With built-in multimodal functionality, it also translates text within images, ensuring a complete, polished document in your chosen language.
AI Content Creation is powered by a purpose-built model trained on your company’s unique style and preferences. From internal company templates and formal letters, through to case studies, marketing campaigns and social posts, it generates content that perfectly reflects your brand’s voice, tone, format, and design. It can even recommend complementary products from your portfolio, ensuring every piece of content is on-brand, engaging, and strategically aligned.
Intelligent Customer Chat brings real-time value to your customers through instant, human-like engagement. Powered by advanced NLP, it understands and responds to queries on your website with speed and accuracy. Trained on your company’s content, FAQs, and knowledge base, it manages multiple conversations at once and smoothly escalates complex issues to your team—delivering smarter support and a better customer experience. Some chatbots are Answers looking for questions – this offers Chat GPT style repsonses.
Digital Brand Avatars humanise your brand with a personalised, always-available ambassador. Delivering interactive and memorable experiences, they engage customers 24/7, boost sales, and improve conversion rates by providing tailored product information and support.
Accelerate your AI journey with our ready-to-use AI Strategy, easily configured to fit your business needs. For organizations seeking deeper alignment, we also offer fully bespoke strategies tailored to your company’s goals, ensuring maximum impact, scalability, and long-term success with AI adoption.
Accelerate your move from SAS to Databricks with our proven migration accelerator. Designed to reduce complexity and cost, it streamlines code conversion, optimises data workflows, and ensures scalability. Unlock Databricks’ advanced analytics and AI capabilities faster, empowering your business with greater flexibility, performance, and long-term value.
Protect your business from hidden risks with our Procurement Analytics solution. Using advanced analytics and forensic insights, it continuously monitors transactions to detect fraud, inefficiencies, and supplier risks. Gain transparency, reduce financial exposure, and optimise spending—empowering your organisation to safeguard value and achieve sustainable cost savings.
The ISx4 SAS Viya Upgrade Suite is a comprehensive solution for moving from SAS 9.4 to SAS Viya. It automates migration, modernizes workflows, and unlocks advanced AI, cloud, and collaboration capabilities. Deliver faster insights, improved scalability, and enhanced performance—all in one powerful upgrade tool designed to future-proof your analytics.
ISx4 Cloud Hosting is a secure, scalable, and high-performance platform on AWS, Azure, or GCP. It offers seamless deployment, automated management, and enterprise-grade security, ensuring maximum uptime and flexibility. Deliver faster performance, effortless scalability, and reliable access—everything you need to run your business in the cloud with confidence.
An AI-powered platform specifically designed to help organisations optimise cost, security and resource management within their cloud environments. Where other cost optimisation tools, allow surface-level monitoring and optimisation, we take it to the next level with in-depth governance, cost management, admin logs, tagging and cost allocation. Reach out for a free zero trial.
Kielty Hughes
CHIEF EXECUTIVE OFFICER
Darryl Hemsley
CHIEF OPERATING OFFICER
John Haughey
NON EXECUTIVE DIRECTOR
ISx4 offer more than a job – its a crucial step in your career development journey. We understand and acknowledge this fact. We want your career to flourish with ISx4- because when your career flourishes – you excel – when you excel, our business excels and our customers reap the benefits.
We are a growing company with a wide range of opportunities. Reach out or send your CV. Be part of our family.